Help overview
Get support and manage your basics all in one place.
Need help? We're here!
We're here to answer your questions and provide you with the best experience. Fill out the form below or contact us directly.
Other
Get Help Now
How can we help you?
We'll get back to you within 24 hours
Frequently Asked Questions
Quick answers to common questions
How do I create an account and log in?
Click 'Sign Up' on the homepage to create your account with a username and password. For existing users, use 'Sign In' with your credentials. We also support two-factor authentication for enhanced security.
How do I upload documents?
Go to the Upload page, fill in your document details (title, subject, university, etc.), and drag & drop your files. Supported formats include PDF, DOC, DOCX, TXT, and images. Your documents will be processed and made available for sharing.
How do I browse and search for documents?
Use the Browse Docs page to explore all available documents. Filter by subject, university, document type, or format. Use the search bar to find specific documents by title, description, or content. You can also sort by date, popularity, or alphabetically.
How do I view and interact with documents?
Click on any document to open it in our viewer. You can zoom, scroll, and navigate through pages. Use the download button to save documents to your device. Some documents may require you to be logged in to view them.
How do I request documents from my university?
Use the University Requests feature to request specific documents from your institution. Fill out the request form with details about the document you need, and our team will work with your university to make it available on the platform.
How do I manage my profile and settings?
Visit the Settings page to update your profile information, change your password, enable two-factor authentication, and manage your account preferences. You can also update your profile picture and notification settings.
Can I use Morthi on my mobile device?
Yes! Morthi is fully responsive and works great on mobile devices. Use the mobile menu at the bottom of the screen to navigate between pages. All features including document viewing and uploading are available on mobile.
How secure is my data and documents?
We take security seriously. All data is encrypted in transit and at rest. We use secure authentication, regular security audits, and comply with privacy regulations. Enable two-factor authentication for additional security. Your documents are only accessible to you unless you choose to share them.